POLICE have warned of a new ‘Royal Mail’ scam.

In an online alert, police warned residents that scammers have been sending a ‘huge number’ of fake delivery emails and texts – preying on people waiting for the post after the Christmas rush and parcels ordered online in lockdown. 

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In one of the known scams, fraudsters claim to be from the post delivery company and use the red logo to ask residents to pay a ‘redelivery fee’.

It says that due to an ‘incomplete address’ the parcel could not be delivered so the company need bank details and personal information to resend it.

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But in the alert, Thames Valley Police warned: “If you have ordered something online, they usually send you a delivery number so you can track delivery. Make a note of these reference numbers and keep them to hand in case you get one of these calls.”

If you receive an unexpected email check the sender’s email address – they can look genuine so look for minor details like an extra letter, number or full stop.

  • If you have received a scam email forward it to Report@phishing.gov.uk