GREATER Anglia have upped the ante on their commitment to make the railway more accessible to all customers, rolling out a series of measures to support disabled people during their travels.
In a bid to achieve this, the train operator - who run from Southend Victoria - has recently brought in a new fleet of trains which feature lower level floors and a retractable step at each door, which bridges the gap between station platform and train.
This is set to make them more accessible for wheelchairs, buggies and people with mobility impairments.
While all of Greater Anglia’s new trains will have improved accessibility including dedicated wheelchair spaces and accessible toilets on every train.
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There are also several projects currently underway or completed across the network to improve access to stations and waiting rooms.
Greater Anglia’s accessibilty manager, Rebecca Richardson, said, “We want everyone to have a good journey with us and the updated policy and leaflet outlines our promise to do everything we can to ensure that this is the case.
“We recognise the industry has a lot of work to do to improve accessibility and to build a better relationship with our disabled customers and we think our improved training, new accessibility panel and our diversity and inclusion strategy is the start of real progressive change for our business.”
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