Up to 160 jobs are at risk at a bank call centre as bosses have decided to cut the number of roles NatWest, Thanet Grange, Southend just off the A127 is starting the redundancy process.
The officers were under RBS bank is now run by Natwest Group after the bank took over the Scottish company.
A NatWest spokesperson said: “We have taken the difficult decision to reduce the number of operational roles in our customer support business and colleagues are currently considering if they wish to apply for voluntary redundancy.
"We will support those colleagues who apply with a comprehensive support package. We aim to complete this process without compulsory redundancies.”
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