Martin Lewis's team at Money Saving Expert (MSE) has revealed the 'best to worst' UK delivery firms according to a recent survey.

The team at MSE asked users to rate their experience with 17 parcel delivery companies throughout 2023.

56,000 votes were cast and the full list of results was published on the MSE website on Friday, February 16.

Each courier could be scored as either 'great', 'OK' or 'poor' in the poll which ran in early January 2024.

What is the best parcel delivery company in the UK?

DPD was crowned the best parcel delivery firm in the annual Money Saving Expert poll.

The company dethroned Amazon Logistics which had ranked top the previous two years. 

DPD received 55% 'great' ratings, 31% 'OK' ratings and 15% 'Poor' to take first place.

Meanwhile its sister company DPD Local maintained its third place position from last year's poll.

What is the worst parcel delivery company in the UK?

@uktoday_ UK’s delivery firms ranked from the best to worst from Money Saving Expert’s Martin Lewis’ team. #uknews #parceldelivery #martinlewis #DPD #Amazon ♬ original sound - UKToday 🇬🇧 Newsquest

Money Saving Expert users ranked TNT the lowest out of 17 couriers.

TNT received only 14% 'great' ratings from nearly 1,300 responses in the survey.

Last year, Evri, which rebranded from Hermes back in March 2022, scored the lowest.

On its website, the MSE team said that the latest votes from MoneySavers suggest its service quality has largely remained the same.

However, it added that it now sits slightly higher in the 2024 poll results at 16th place.

The researchers notes that CollectPlus and Yodel were the most improved firms after they jumped up five places each in the rankings.

On the other side, FedEx and UPS both fell four places from MSE's last poll.

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'Best to worst' parcel delivery firms revealed

These are the best to worst parcel delivery firms, according to the Money Saving Expert user survey.

1. DPD (2): 'great' 55% (61%), 'ok' 31% (29%), 'poor' 15% (11%)

2. Amazon Logistics (1): 'great' 49% (62%), 'ok' 39% (33%), 'poor' 13% (4%)

3. DPD Local (3): 'great' 54% (59%), 'ok' 28% (28%), 'poor' 19% (13%)

4. DHL (4): 'great' 44% (44%), 'ok' 42% (47%), 'poor' 15% (9%)

5. Royal Mail (8): 'great' 41% (40%), 'ok' 39% (39%), 'poor' 20% (20%)

6. CollectPlus (11): 'great' 34% (26%), 'ok' 46% (61%), 'poor' 20% (12%)

7. DHL Parcel UK (9): 'great' 36% (33%), 'ok' 39% (52%), 'poor' 25% (15%)

8. Parcelforce Worldwide (7): 'great' 31% (38%), 'ok' 46% (47%), 'poor' 23% (15%)

9. UPS (5): 'great' 33% (41%), 'ok' 42% (44%), 'poor' 26% (15%)

10. FedEx UK (6): 'great' 30% (38%), 'ok' 45% (50%), 'poor' 24% (13%)

11. Yodel (16): 'great' 33% (21%), 'ok' 31% (40%), 'poor' 36% (39%)

12. APC Overnight (10): 'great' 23% (29%), 'ok' 49% (59%), 'poor' 28% (12%)

13. InPost UK (13): 'great' 25% (24%), 'ok' 44% (54%), 'poor' 32% (22%)

14. UK Mail (15): 'great' 18% (18%), 'ok' 48% (59%), 'poor' 33% (22%)

15. DX (12): 'great' 17% (23%), 'ok' 46% (57%), 'poor' 37% (20%)

16. Evri (17): 'great' 28% (20%), 'ok' 24% (19%), 'poor' 48% (62%)

17. TNT (14): 'great' 14% (17%), 'ok' 51% (64%), 'poor' 36% (19%)