The 2024 GP Patient Survey has revealed where patients are most satisfied across south Essex.

Once again, patients have had their say on the service they are provided by their GPs in the annual assessment carried out by the NHS.

The survey data is collated by asking patients their views on their experiences after questionnaires were sent out to patients at surgeries across the country.

The England-wide survey provides practice level assessment of patient experiences at their doctors.

It asks residents questions on a range of topics including making appointments, access to online services and out-of-hours services.

Best and worst rated GP surgeries in Basildon borough

In mid and south Essex, 51,451 questionnaires were sent out, and 16,041 were returned completed. This represents a response rate of 31 per cent.

Across the Basildon borough, Western Road Surgery in Billericay was rated the highest with 89 per cent of patients rating their overall experience of this practice as good.

The other five best rated surgeries were: 

Aryan Medical Centre, Pitsea - 88 per cent overall rating of good

Laindon Medical Group - 78 per cent overall rating of good

= Rose Villa Surgery, Pitsea - 76 per cent overall rating of good

= Dr N Dabas’s Practice, Billericay - 76 per cent overall rating of good

The Billericay Medical Practice - 75 per cent overall rating of good

= Queens Park Surgery, Billericay - 74 per cent overall rating of good

= Matching Green Surgery, Basildon - 74 per cent overall rating of good

At the other end of the table, Clayhill Medical Practice in Vange was the lowest rated in the borough as 45 per cent of patients described their overall experience as good.

The other five lowest rated surgeries were: 

Dr Sharma & Partners (Noak Bridge) - 52 per cent overall rating of good

Chapel Street Surgery, Billericay - 55 per cent overall rating of good

Felmores Medical Centre, Basildon - 56 per cent overall rating of good

= The Knares Medical Practice, Lee Chapel - 57 per cent overall rating of good

= Robert Frew Medical Centre, Wickford - 57 per cent overall rating of good

Aegis Medical Centre, Basildon - 58 per cent overall rating of good

Despite the patients' reviews, Chapel Street, Felmores, The Knares and Robert Frew are all rated good overall by CQC.

Aegis Medical Centre and Clayhill Medical Practice are rated as "requires improvement".