A CARE home supporting people with disabilities has been removed from special measures after a watchdog found “significant improvements” that staff should be “proud of”.
Ashview, in Riverview, Basildon, was previously rated “inadequate” and placed in special measures by the Care Quality Commission after an inspection in December 2022.
At the time, concerns were raised staff were not “appropriately skilled” to keep people safe, care plans did not reflect residents needs and care was not always dignified or respectful.
However, the home has now been rated “good” and removed from special measures after an inspection in August 2024.
The residential care home provides care for people with physical disabilities, learning disabilities, and autism.
Inspectors found the care home had made “significant improvements” in all aspects of the service since the last visit.
The report, published on Friday, stated: “We found the manager had made significant improvements to all aspects of the service since our last inspection.
“The provider was no longer in breach of the regulations in safe, effective, caring, responsive and well led. People and their relatives told us they felt safe using the service and with staff.
“The environment, accessibility and bedrooms had been improved so people had a nice place to live. Staffing levels, recruitment checks, the premises and management oversight had improved so people’s experience of care overall had improved significantly.”
Hazel Roberts, CQC deputy director of operations in the east of England, praised management for the improvements.
She said: “When we inspected Ashview, it was encouraging to see the significant improvements made in response to concerns we raised at our last inspection, including people’s safety, lack of person-centred care, and governance.
“The service is now rated as good, and we have removed it from special measures as a result. Leaders have significantly improved safety at Ashview with staff well trained to protect people from abuse and neglect.
“Staff were now delivering care in line with our right support, right care, right culture guidance, which aims to ensure autistic people and people with a learning disability have the same choices, dignity, and independence that most people take for granted.
“Everyone at Ashview should be really proud of the improvements they have made.”
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