PASSENGERS should find it easier to contact bus operator First with the launch of the firm's new customer service centre.

From May 6, the Basildon-based centre will handle inquiries, Monday to Friday, 8am-5.30pm, on travel, fares, school services and lost property.

Bob Dorr, managing director of First in Essex said: "It is very important that, in addition to providing a quality, reliable and safe bus services to all our customers, they are able to contact us easily.

"I am delighted we are able to launch our new customer service centre as I firmly believe the staff there will provide better communication, focus and engagement with our customers."

l The customer service centre can be contacted on 08456 782 977.