A MUM-OF-TWO claims she was told to get off a bus three times in a week to make way for wheelchair users because her double buggy was taking up too much space.
Chloe Chesterton, 22, of Sandon Road, Pitsea, was housesitting for a friend in Laindon at the start of December and was using the No 8A bus, run by First Buses, to get to and from the property with her two young sons.
The single mother of Logan, two, and Brandon, one, said she was told by the bus driver to get off the bus twice on Wednesday, December 7, and once on Saturday, December 10, after someone in a wheelchair needed to get on the bus and Chloe’s double buggy was in the only space.
Miss Chesterton said: “I had paid my fare, but I was forced to get off the bus. There should be a first come-first serve policy on the buses.
“The same thing happened to me when I used to live up north and it is terrible.”
Miss Chesterton added she had no option but to get a taxi when she was told to get off one of the buses.
A spokesman for First Buses urged Miss Chesterton to contact the company to discuss the problem.
He said: “Miss Chesterton can call our customer call centre on 08456 020121 or write to us at Customer Call Centre, Rouen House, Rouen Road, Norwich, NR1 1RB.”
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